RadOSPatient portal help

How do I find a patient or a study?

Start on Patients when someone calls about their scan. Start on Study decisions when you already have the accession.

Patients screen with one fictional row, Test Patient, patient ID TEST0001, born 01/01/1970.
Patients is one row per person. The mobile is masked. The date boxes follow the computer date order. On an Australian computer they show day first.
  1. Open Patients.
  2. Search by name, patient ID, or accession. Brand, clinic, and study dates have to match the same study. Dates use Melbourne time.
  3. Optional filters: no mobile, images missing, report missing.
  4. Open the record. You can see whether a mobile or email exists. You do not see the full address.
  5. On the record, search that person's studies by description, accession, clinic, or referrer. Missing images or report limits the list to studies that need a look.

Open the release decision

Study decisions list for Test Patient, accession TEST0001, with the report held and the images released.
Study decisions is one row per study. Images and the report have separate outcomes.
  1. Open Study decisions, or from the patient record choose Release details on that study.
  2. Filter by Released, Held, Blocked, or Overridden. Search accession, patient, ID, service, referrer, or site.
  3. Open the row. The panel shows the image decision, the report decision, the reason, any active override, notifications, and the history.
Study panel for TEST0001. Images are released. The report is held because reports for this clinic are shared by the doctor.
Read the reason before you change anything. Searching does not message the patient and does not change what is released.
Two different wordsReport status is what the clinical system last sent, such as preliminary, final, or amended. The release outcome is what the portal will show: released, held, or blocked.